“Pros
Beautiful and idyllic location, right near a farm, amazing views from all windows in property of surrounding area.”
Accessible to pretty villages and towns such as Pembridge, Lyonshall and Weobley.
Lots of local amenities nearby.
Approachable and friendly owners.
Cons
The lanes leading up to the cottage were very narrow and prone to floods after heavy rain.
The accommodation did not feel as warm and inviting as other places we have stayed.
No provision of refreshments e.g milk/tea bags.
The cottage is very dated, lacked cleanliness in some areas e.g the cover on the dining table had food stains when we arrived, microwave and fridge were also unclean, grubby stains in bathroom wash basins and toilets. We opted not to use the washing machine during our stay due to build up of black gunk/grime between the drum.
The shower downstairs is not suitable for an adult as it's very small and had to be operated on low water pressure otherwise the drain gets blocked and water accumulates.
The flush on both toilets lacks robustness and often requires several attempts to get it to work.
The toilet seat downstairs is broken and should be replaced.
Very creaky upstairs and down the stairs which can cause interference if you're a light sleeper.
The bedroom pillows were very flat which made sleeping uncomfortable.
Bathrooms had rope light pulls which were unclean.
Heating system seemed to be pre-programmed to come on at certain times. We found the cottage was cold at night and warmed up at 6am.
Thank you for your feedback; we are very sorry to hear that not everything was satisfactory. The property is a 16th century barn conversion in a very rural setting, so narrow country lanes and creaking floors are part of its charm and character. We removed tea, coffee, sugar and milk due to COVID restrictions but we are happy to confirm that these will be replaced for future guests. We are very sorry to hear that you were unhappy with the cleanliness of the property as a great deal of time and effort goes into cleaning the cottage and we have never before had any complaints with regard to cleanliness, but your feedback has been taken on board and everything will be thoroughly checked and replaced where necessary in the future. We are sorry to hear that the cottage was not warm enough at night, we only wish you had communicated this to us during your stay as we could have easily resolved this for you. The heating is not on a set timer but is controlled by increasing or decreasing the temperature on the thermostat and by turning the dials on the radiators.
Property Owner
