“A lovely, roomy house with good facilities in a great location, less than 10 minutes' drive from Stratford-upon-Avon town centre.”
Kitchen-diner was a good area for socialising with a large table suitable for games. This aside, we felt that the house needs some TLC as most things were stained (including carpets, bedding, curtains, tea towels, table cloths etc), as well as mould on the second kingsize bedroom curtains. The towels were also very worn, some with stains. Some extra basic cleaning also wouldn't go amiss such as cleaning out the cutlery tray which was full of crumbs, and when pushing a couple of the twin beds together, an old sock and a pill of some description were found. The shower curtain and rubber bath mat in the ensuite should be replaced as very mouldy.
Overall, if some changes could be made to the cleanliness of the house it would be a much more pleasant stay.
Thank you for your feedback. We pride ourselves on ensuring every guest has the best possible experience at Highcroft and as you can see we have numerous positive feed-backs on the website.
If any guest has an issue during their stay, we ask that they call and we will do our very best to assist them. The specifics that you have raised have been checked.
Thank you again for your comments.
Property Owner