“We were so looking forward to our stay at Ryepiece Cottage, only to have to feedback that it was disappointing.”
Apart from it being a little tired and need of some attention in places, below are areas which we feel the property on this occasion let the standard down that we have become used to when using Sykes Cottages. This property was not cheap, at just over £200 a night, the following issues were disappointing:
* kitchen drawers in front of the sink dirty, and just needed wiping down
* bathroom mirror needed cleaning, again so easy to do but evidence that the property had not been prepared properly
* pubic hair on top of the toilet and in the shower
* bath and hand towels so heavily washed, rough to the touch and smelt musty and not fresh
* three large dead hornets removed on arrival, again demonstrating a lack of proper cleaning
* the microwave/combi oven seemed to only be operable as a microwave oven, meaning food we bought prior to arrival remained uncooked. There were no cooking racks.
We are careful users of property, and safe to say we actually left the property in better condition. than we found it. We do not usually give such negative feedback.
Please look into some refund option, as the standard was sub optimal.Â
