“It was a last minute booking after a recent family bereavement, so generally, we were happy with the booking.”
However, there were a number of things we felt were in desperate need of modernisation.
First of all, the bathrooms. The showers were particularly bad, the one in the bathroom upstairs didn't even attach to the wall, and there was no mirror above the sink so it was impossible to shave. There was a mirror above the sink in the wet room downstairs but the light wasn't working!
The bedroom with the twin beds in (where we put our children) was particularly cold, and when the heating came on, the boiler in the room beneath them was so loud it woke them up at 5am for three days straight! I do understand that upgrading the boiler isn't cheap, but it was the noisiest I've ever heard and could easily be replaced with a much quieter one. All the pipes throughout the house banged loudly when the heating came on. Some urgent plumbing work is required.
The TV was tiny and could be updated, there was no option to use catch-up or apps etc, something the owners could easily rectify.
But I think the thing which really was unforgivable was that there were huge dog poos everywhere inside the grounds. Why these hadn't been picked up I really don't understand.
I think it's obvious that this property is managed by a large agency who are clearly based several hundred miles away, and don't get to inspect it on a regular basis. I couldn't recommend staying here to anyone until some major refurb and clean up work is undertaken
Thank you for taking the time to leave your comments on Stone Wheel Cottage. We have raised your concerns with the Owner who will investigate these. Many Thanks Manor Cottages.
Property Owner